1. AGREEMENT. In this Registration Agreement ("Agreement") "you" and "your" refer
to each customer, "we", us" and "our" refer to Tucows.com
Inc. and "Services" refers to the domain name registration
provided by us as offered through Smart Business Solutions
Co. Ltd., the Registration Service Provider ("RSP").
This Agreement explains our obligations to you, and
explains your obligations to us for various Services.
2. SELECTION OF A DOMAIN NAME. You represent that,
to the best of the your knowledge and belief, neither
the registration of the SLD name nor the manner in
which it is directly or indirectly used infringes
the legal rights of a third party and that the Domain
Name is not being registered for any unlawful purpose.
3. FEES. As consideration for the services you have
selected, you agree to pay to us, or your respective
RSP who remits payment to us on your behalf, the
applicable service(s) fees. All fees payable hereunder
are non-refundable. As further consideration for
the Services, you agree to: (1) provide certain current,
complete and accurate information about you as required
by the registration process and (2) maintain and
update this information as needed to keep it current,
complete and accurate. All such information shall
be referred to as account information ("Account
Information"). You, by completing and submitting this Agreement represent that
the statements in your application are
true.
4. TERM. You agree that the Registration Agreement
will remain in full force during the length of the
term of your Domain Name Registration. Should you
choose to renew or otherwise lengthen the term of
your Domain Name Registration, then the term of this
Registration Agreement will be extended accordingly.
This Agreement will remain in full force during the
length of the term of your Domain Name Registration
as selected, recorded, and paid for upon registration
of the Domain Name. Should you choose to renew or
otherwise lengthen the term of your Domain Name Registration,
then the term of this Registration Agreement will
be extended accordingly. Should you transfer your
domain name or should the domain name otherwise be
transferred due to another Registrar, the terms and
conditions of this contract shall cease and shall
be replaced by the contractual terms in force for
the purpose of registering domain names then in force
between
SLD holders and the new Registrar.
5. MODIFICATIONS TO AGREEMENT. You agree, during
the period of this Agreement, that we may: (1) revise
the terms and conditions of this Agreement; and (2)
change the services provided under this Agreement.
Any such revision or change will be binding and effective
immediately on posting of the revised Agreement or
change to the service(s) on our web site, or on notification
to you by e-mail or regular mail as per the Notices
section of this agreement. You agree to review our
web site, including the Agreement, periodically to
be aware of any such revisions. If you do not agree
with any revision to the Agreement, you may terminate
this Agreement at any time by providing us with notice
by e-mail or regular mail as per the Notices section
of this agreement. Notice of your termination will
be effective on receipt and processing by us. You
agree that, by continuing to use the Services following
notice of any revision to this Agreement or change
in service(s), you shall abide by any such revisions
or changes. You further agree to abide by the ICANN
Uniform Dispute Resolution Policy ("Dispute Policy")
as amended from time to time. You agree that, by
maintaining the reservation or registration of your
domain name after modifications to the Dispute Policy
become effective, you have agreed to these modifications.
You acknowledge that if you do not agree to any such
modifications, you may request that your domain name
be deleted from the domain name database.
6. MODIFICATIONS TO YOUR ACCOUNT. In order to change
any of your account information with us, you must
use your Account Identifier and Password that you
selected when you opened your account with us. Please
safeguard your Account Identifier and Password from
any unauthorized use. In no event will we be liable
for the unauthorized use or misuse of your Account
Identifier or Password.
7. DOMAIN NAME DISPUTE POLICY. If you reserved or
registered a domain name through us, or transferred
a domain name to us from another registrar, you agree
to be bound by the Dispute Policy which is incorporated
herein and made a part of this Agreement by reference.
The current version of the Dispute Policy may be
found at http://www.siaminet.com/dispute.html.
Please take the time to familiarize yourself with
this policy.
8. DOMAIN NAME DISPUTES. You agree that, if the
registration or reservation of your domain name is
challenged by a third party, you will be subject
to the provisions specified in the Dispute Policy
in effect at the time of the dispute. You agree that
in the event a domain name dispute arises with any
third party, you will indemnify and hold us harmless
pursuant to the terms and conditions contained in
the Dispute Policy. For any dispute, you agree to
submit to the jurisdiction of the courts of The Province
of Ontario.
9. ICANN POLICY. You agree that your registration
of the SLD name shall be subject to suspension, cancellation,
or transfer pursuant to any ICANN-adopted policy,
or pursuant to any registrar or registry procedure
not inconsistent with an ICANN-adopted policy, (1)
to correct mistakes by Registrar or the Registry
in registering the name or (2) for the resolution
of disputes concerning the SLD name.
10. AGENCY. Should you intend to license use of
a domain name to a third party you shall nonetheless
be the SLD holder of record and are therefore responsible
for providing your own full contact information and
for providing and updating accurate technical and
administrative contact information adequate to facilitate
timely resolution of any problems that arise in connection
with the SLD. You shall accept liability for harm
caused by wrongful use of the SLD, unless you promptly
disclose the identity of the licensee to the party
providing you reasonable evidence of actionable harm.
You also represent that you have provided notice
of the terms and conditions in this Agreement to
the third party and that the third party agrees to
the terms of Disclosure and Use of Registration Information
(sections 18 and 19 of
this Agreement).
11. ANNOUNCEMENTS. We and the RSP reserve the right
to distribute information to you that is pertinent
to the quality or operation of our services and those
of our service partners. These announcements will
be predominately informative in nature and may include
notices describing changes, upgrades, new products
or other information to add security or to enhance
your identity on the Internet.
12. LIMITATION OF LIABILITY. You agree that our
entire liability, and your exclusive remedy, with
respect to any Services(s) provided under this Agreement
and any breach of this Agreement is solely limited
to the amount you paid for such Service(s). We and
our contractors shall not be liable for any direct,
indirect, incidental, special or consequential damages
resulting from the use or inability to use any of
the Services or for the cost of procurement of substitute
services. Because some states do not allow the exclusion
or limitation of liability for consequential or incidental
damages, in such states, our liability is limited
to the extent permitted by law. We disclaim any and
all loss or liability resulting from, but not limited
to: (1) loss or liability resulting from access delays
or access interruptions; (2) loss or liability resulting
from data non-delivery or data mis-delivery; (3)
loss or liability resulting from acts of God; (4)
loss or liability resulting from the unauthorized
use or misuse of your account identifier or password;
(5) loss or liability resulting from errors, omissions,
or misstatements in any and all information or services(s)
provided under this Agreement; (6) loss or liability
resulting from the interruption of your Service.
You agree that we will not be liable for any loss
of registration and use of your domain name, or for
interruption of business, or any indirect, special,
incidental, or consequential damages of any kind
(including lost profits) regardless of the form of
action whether in contract, tort (including negligence),
or otherwise, even if we have been advised of the
possibility of such damages. In no event shall our
maximum liability exceed five hundred
($500.00) dollars.
13. INDEMNITY. You agree to release, indemnify,
and hold us, our contractors, agents, employees,
officers, directors and affiliates harmless from
all liabilities, claims and expenses, including without
limitation Network Solutions, Inc., and the directors,
officers, employees and agents of each of them, including
attorney's fees, of third parties relating to or
arising under this Agreement, the Services provided
hereunder or your use of the Services, including
without limitation infringement by you, or someone
else using the Service with your computer, of any
intellectual property or other proprietary right
of any person or entity, or from the violation of
any of our operating rules or policy relating to
the service(s) provided. You also agree to release,
indemnify and hold us harmless pursuant to the terms
and conditions contained in the Dispute Policy. When
we are threatened with suit by a third party, we
may seek written assurances from you concerning your
promise to indemnify us; your failure to provide
those assurances may be considered by us to be a
breach of your Agreement and may result in deactivation
of your domain name.
14. TRANSFER OF OWNERSHIP. The person named as administrative
contact at the time the controlling user name and
password are secured shall be the owner of the domain
name. You agree that prior to transferring ownership
of your domain name to another person (the Transferee")
you shall require the Transferee to agree, in writing
to be bound by all the terms and conditions of this
Agreement. Your domain name will not be transferred
until we receive such written assurances or other
reasonable assurance that the Transferee has been
bound by the contractual terms of this Agreement
(such reasonable assurance as determined by us in
our sole discretion) along with the applicable transfer
fee. If the Transferee fails to be bound in a reasonable
fashion (as determine by us in our sole discretion)
to the terms and conditions in this Agreement, any
such transfer will be null and void.
15. BREACH. You agree that failure to abide by any
provision of this Agreement, any operating rule or
policy or the Dispute Policy provided by us, may
be considered by us to be a material breach and that
we may provide a written notice, describing the breach,
to you. If within thirty (30) calendar days of the
date of such notice, you fail to provide evidence,
which is reasonably satisfactory to us, that you
have not breached your obligations under the Agreement,
then we may delete the registration or reservation
of your domain name. Any such breach by you shall
not be deemed to be excused simply because we did
not act earlier in response to that, or any other
breach by you.
16. NO GUARANTY. You agree that, by registration
or reservation of your chosen domain name, such registration
or reservation does not confer immunity from objection
to either the registration, reservation, or use of
the domain
name.
17. DISCLAIMER OF WARRANTIES. You agree that your
use of our Services is solely at your own risk. You
agree that such
Service(s) is provided on an "as is," "as available" basis. We expressly disclaim
all warranties of any kind, whether express or implied, including but not limited
to the implied warranties of merchantability, fitness for a particular purpose
and non-infringement. We make no warranty that the Services will meet your requirements,
or that the Service(s) will be uninterrupted, timely, secure, or error free;
nor do we make any warranty as to the results that may be obtained from the use
of the Service(s) or as to the accuracy or reliability of any information obtained
through the Service or that defects in the Service will be corrected. You understand
and agree that any material and/or data downloaded or otherwise obtained through
the use of Service is done at your own discretion and risk and that you will
be solely responsible for any damage to your computer system or loss of data
that results from the download of such material and/or data. We make no warranty
regarding any goods or services purchased or obtained through the Service or
any transactions entered into through the Service. No advice or information,
whether oral or written, obtained by you from us or through the Service shall
create any warranty not expressly made herein.
18. INFORMATION. As part of the registration process,
you are required to provide us certain information
and to update us promptly as such information changes
such that our records are current, complete and accurate.
You are obliged
to provide us the following information:
i) Your name and postal address (or, if different,
that of the domain name holder);
ii) The domain name being registered
iii) The name, postal address, e-mail address,
and voice and fax (if available) telephone numbers
of the administrative
contact for the domain name.
iv) The name, postal address, e-mail address, and
voice and fax (if available) telephone numbers of
the billing contact
for the domain name.
Any other information which we request from you
at registration is voluntary. Any voluntary information
we request is collected such that we can continue
to improve the products and services offered to you
through your RSP.
19. DISCLOSURE AND USE OF REGISTRATION INFORMATION.
You agree and acknowledge that we will make domain
name registration information you provide available
to ICANN, to the registry administrators, and to
other third parties as ICANN and applicable laws
may require or permit. You further agree and acknowledge
that we may make publicly available, or directly
available to third party vendors, some, or all, of
the domain name registration information you provide,
for purposes of inspection (such as through our WHOIS
service) or other purposes as required or permitted
by ICANN and the
applicable laws.
You hereby consent to any and all such disclosures
and use of, and guidelines, limits and restrictions
on disclosure or use of, information provided by
you in connection with the registration of a domain
name (including any updates to such information),
whether during or after the term of your registration
of the domain name. You hereby irrevocably waive
any and all claims and causes of action you may have
arising from such disclosure or use of your domain
name
registration information by us.
You may access your domain name registration information
in our possession to review, modify or update such
information, by accessing our domain manager service,
or similar service, made available by us through
your RSP.
We will not process data about any identified or
identifiable natural person that we obtain from you
in a way incompatible with the purposes and other
limitations which we describe in this Agreement.
We will take reasonable precautions to protect the
information we obtain from you from our loss, misuse,
unauthorized access or disclosure, alteration or
destruction of that information.
20. REVOCATION. Your wilful provision of inaccurate
or unreliable information, your wilful failure promptly
to update information provided to us, or your failure
to respond for over fifteen calendar days to inquiries
by us concerning the accuracy of contact details
associated with the your registration shall constitute
a material breach of this Agreement and be a basis
for cancellation of the SLD registration.
21. RIGHT OF REFUSAL. We, in our sole discretion,
reserve the right to refuse to register or reserve
your chosen domain name or register you for other
Services within thirty (30) calendar days from receipt
of your payment for such services. In the event we
do not register or reserve your domain name or register
you for other Services, or we delete your domain
name or other Services within such thirty (30) calendar
day period, we agree to refund your applicable fee(s).
You agree that we shall not be liable to you for
loss or damages that may result from our refusal
to register, reserve, or delete your domain name
or register you for other Services.
22. SEVERABILITY. You agree that the terms of this
Agreement are severable. If any term or provision
is declared invalid or unenforceable, that term or
provision will be construed consistent with applicable
law as nearly as possible to reflect the original
intentions of the parties, and the remaining terms
and provisions will remain in full force and
effect.
23. NON-AGENCY. Nothing contained in this Agreement
or the Dispute Policy shall be construed as creating
any agency, partnership, or other form of joint enterprise
between the parties.
24. NON-WAIVER. Our failure to require performance
by you of any provision hereof shall not affect the
full right to require such performance at any time
thereafter; nor shall the waiver by us of a breach
of any provision hereof be taken or held to be a
waiver of the provision itself.
25. NOTICES. Any notice, direction or other communication
given under this Agreement shall be in writing and
given by sending it via e-mail or via regular mail.
In the case of e-mail, valid notice shall only have
been deemed to have been given when an electronic
confirmation of delivery has been obtained by the
sender. In the case of e-mail notification to us
or to the RSP to lhutz@Tucows.com or info@siaminet.com or,
in the case of notice to you, at the e-mail address
provided by you in your WHOIS record. Any e-mail
communication shall be deemed to have been validly
and effectively given on the date of such communication,
if such date is a business day and such delivery
was made prior to 4:00 p.m. EST, otherwise it will
be deemed to have been delivered on the next business
day. In the case of regular mail notice, valid notice
shall be deemed to have been validly and effectively
given 5 business days after the date of mailing and,
in the case of notification to us or to the RSP shall
be sent to:
Tucows.com Inc.
Registrant Affairs Office
96 Mowat Avenue
Toronto, Ontario
M6K 3M1
- OR -
Smart Business Solutions Co., Ltd.
38/81 Yen-A-Kat Road
Sathorn, Bangkok
Thailand 10120
and in the case of notification to you shall be
to the address specified in the "Administrative Contact" in
your WHOIS
record.
26. ENTIRETY. You agree that this Agreement, the
rules and policies published by us and the Dispute
Policy are the complete and exclusive agreement between
you and us regarding our Services. This Agreement
and the Dispute Policy supersede all prior agreements
and understandings, whether established by custom,
practice, policy or precedent.
27. GOVERNING LAW. THIS AGREEMENT SHALL BE GOVERNED
BY AND INTERPRETED AND ENFORCED IN ACCORDANCE WITH
THE LAWS OF PROVINCE OF ONTARIO AND THE FEDERAL LAWS
OF CANADA APPLICABLE THEREIN WITHOUT REFERENCE TO
RULES GOVERNING CHOICE OF LAWS. ANY ACTION RELATING
TO THIS AGREEMENT MUST BE BROUGHT IN ONTARIO AND
YOU IRREVOCABLY CONSENT TO THE JURISDICTION OF SUCH
COURTS.
28. INFANCY. You attest that you are of legal age
to enter into this Agreement.
29. ACCEPTANCE OF AGREEMENT. YOU ACKNOWLEDGE THAT
YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS
TERMS AND CONDITIONS. YOU HAVE INDEPENDENTLY EVALUATED
THE DESIRABILITY OF THE SERVICE AND ARE NOT RELYING
ON ANY REPRESENTATION AGREEMENT., GUARANTEE OR STATEMENT
OTHER THAN AS SET FORTH IN THIS AGREEMENT.