1. How do I get support?

a. See online manual http://www.siaminet.com/manual/

b. Fill out this form http://www.siaminet.com/support.html

c. Call our support team at 02-240-3122.

2. Are there any setup fees? 

No, there are no setup fees involved with account setup.

3. How can I register new domain or point my existing domain to your server?

You can register your domain by going to http://www.siaminet.com/cgi-bin/reg_system2.cgi.
The default technical information that is entered for your domain will point it correctly to our server.

To point your domain, you will need to change Name Server of your domain to the following information:

For our USA server
Primary Hostname: dns1.webhostingsiam.com
Primary IP Address: 66.98.223.23
Secondary Hostname: dns2.webhostingsiam.com
Secondary IP Address: 66.98.223.230

For our Thailand server
Primary Hostname: ns1.thaiservers.net
Primary IP Address: 202.142.215.231
Secondary Hostname: ns2.thaiservers.net
Secondary IP Address: 216.12.209.131

4. When I get an account with you will http://mydomain.com and http://www.mydomain.com point to my site?

Yes, you can access your site with or without the www.

5. How long does a new domain take?

Up to 1-2 hours. You will know when your site was approved by
typing the URL and the site works. We only contact you if there is a
problem with the name.

6. What is the path to Perl? 

/usr/bin/perl

7. What is the path to Sendmail? 

/usr/sbin/sendmail
Depending on script configuration you may have to use
/usr/sbin/sendmail -t

8. How can I look up for a domain records in the Registrar database? 

You can use WHOIS tool at  http://www.siaminet.com/php/whois/

9. How can I check my email via web browser (Web Based Email)? 

You can access to your email via web browser at  http://webmail.yourdomain.com

10. How do I setup a Counter? 

Please see instruction at http://www.siaminet.com/manual/counter.htm

11. How do I use Formmail? 

Please see instruction at http://www.siaminet.com/manual/formmail.htm