1. Where can I get support?

a. See online manual http://www.siamcobalt.com/manual/

b. Fill out this form http://www.siaminet.com/support.html

c. Call our support team at 02-240-3122.

2. Is there any setup fee? 

No, if you host for a year.  If you host less than a year, you will be charged 100 Baht for one time set up fee.

3. How can I register new domain or point my existing domain to your server?

You can register your domain by going to http://www.siaminet.com/cgi-bin/reg_system2.cgi.
The default technical information that is entered for your domain will point it correctly to our server.

To point your domain, you will need to change Name Server of your domain to the following information:

Primary Hostname: NS1.INTERNETSIAM.COM
Primary IP Address: 216.12.209.42 

Secondary Hostname: NS2.INTERNETSIAM.COM
Secondary IP Address: 216.12.209.131

4. When I get an account with you will http://mydomain.com and http://www.mydomain.com point to my site?

Yes, you can access your site with or without the www.

5. How long does a new domain take?

Up to 1-2 hours. You will know when your site was approved by
typing the URL and the site works. We only contact you if there is a
problem with the name.

6. How can I see my site statistics?

You can see it at http://www.yourdomain.com/stats by enter your Site Admin password.

7. How can I check my email using the web browser?

You can check your email at http://www.internetsiam.com/apps/webmail.

8. What is the path to Perl? 

/usr/bin/perl

9. What is the path to Sendmail? 

/usr/sbin/sendmail