1. How do I get support?

a. See online manual http://www.siamasp.com/manual2003/

b. Fill out this form http://www.siaminet.com/support.html

c. Call our support team at 02-240-3122.

2. Are there any setup fees? 

No, there are no setup fees involved with account setup.

3. How can I register new domain or point my existing domain to your server?

You can register your domain by going to http://www.siaminet.com/cgi-bin/reg_system2.cgi.
The default technical information that is entered for your domain will point it correctly to our server.

To point your domain, you will need to change Name Server of your domain to the following information:

For our USA server
Primary Hostname: ns1.24uptime.com
Primary IP Address: 69.57.141.211
Secondary Hostname: ns2.24uptime.com
Secondary IP Address: 216.12.209.131

For our Thailand server
Primary Hostname: ns1.siamservers.net
Primary IP Address: 202.142.215.225
Secondary Hostname: ns2.siamservers.net
Secondary IP Address: 216.12.209.131

4. When I get an account with you will http://mydomain.com and http://www.mydomain.com point to my site?

Yes, you can access your site with or without the www.

5. How long does a new domain take?

Up to 1-2 hours. You will know when your site was approved by
typing the URL and the site works. We only contact you if there is a
problem with the name.

6. How can I see my site statistics?

You can see your site statistics at your server control panel.

7. How to check my email using the web browser?

You can send and receive your email at http://www.yourdomain.com/mewebmail

8. How to send email messages using an ASP environment?

You can use our AspEmail component to send email messages. Please click here to see the manual.

9. How to upload files with a browser using an ASP environment?

You can use our AspUpload component to upload files. Please click here to see the manual.